Block a guest user device

Use the Devices tab in guest user details to review the devices a guest is using to access your WiFi portal. You can choose to block a device from here, this is a quick way of controlling guest user access.

To block a guest user device, follow the steps below:

1.  Either:

a)  Select Online Now from the left hand menu.

b)  Click in your selected guest user.

-or-
a)  Select Guests from the left hand menu and select Manage Subscribers.

b)  Click in your selected device.

-or-
a)  Select Guests from the left hand menu and select Registered Guests.

b)  Click in your selected guest user.

Guest user details are displayed.

2.  Select the Devices tab. Each device used by the guest to login to your WiFi portal is listed here along with the date and time it was last logged into the portal.

3.  Click in the Actions column.

4.  Enter a reason in the box displayed and click OK.

The device is listed as blocked; the guest user can no longer access your WiFi portal using the blocked device.

 
 
 

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