Generate a technology report
Generate a number of different reports measuring the efficiency of your WiFi and how is it accessed. This is useful for understanding peaks in WiFi access.
To generate a technology report, follow the steps below:
1. Select Reports from the left hand menu and click Technology.
A number of graphs are displayed for you:
Gateway Latency. Latency indicates the time lapse between the action and reaction of your WiFi service. A consistently high spike in the graph is an indication that a hardware issue may need to be addressed.
Browser Usage. Shows the usage of each web browser over a selected period.
Browser Trends. Shows the number of guest users using each web browser over a selected period.
Operating Systems Trends. Shows the number of guest users using each operating system over a selected period.
Operating Systems Usage. Shows the usage of each operating system over a selected period
Data Transferred. Approximate volumes of data downloaded and uploaded across all active gateways for your selected site, company or estate .
2. Enter a date range in the top right of the screen, use either:
Date series and select to display data from the current year, month or week.
-or-
Choose a date range to display data for a specific range of dates. Click in the From and To fields and use the pop up calendar to select your dates.
3. Click Go to display the dates selected.
4. Adjust the reports displayed to suit you (this is not available in all reports):
Click and drag on a report to zoom in on the information displayed.
Hover over a point in the report to display more detail.
5. Click and choose to print or download each chart in your preferred format.