Checking network Hardware health

The Hardware section of the Dashboard lists the network health of your local equipment.

Hardware details can also be accessed via the Manage subscribers screen.

Information such as the CPU usage of each gateway in your network is displayed. This is useful for identifying any problems with your network. More detailed information can be accessed directly from this screen if required.

To check network hardware health, follow the steps below:

1.  Either:

Select Dashboard from the left hand menu and locate the Hardware section of the screen.

-or-

a)  Select Guests from the left hand menu and click Manage Subscribers.

b)  Click View hardware at the top of the screen.

2.  Use the navigation tools to locate the hardware that you want to check.

Selected information is displayed for you:

Type. The type of equipment used in your network.

NAS ID. Network Access Server identifier.

Name. The name of the hardware and the CPU capacity it is currently using.

Latency. This indicates the time lapse between the action and reaction of your WiFi service. A high number here is an indication that an issue may need to be addressed.

Last seen. The date and time that the information displayed was last updated.

3.  Use the Actions buttons to:

View additional hardware details. Click in your selected item to view more detail, such as hardware latency.

Edit the hardware configuration. Click in your selected item to view more detail and change the configuration if necessary. The Edit page is displayed. Contact MyAirangel Support on 01925 611066 if you want to change any settings in the Edit page.

Delete a hardware item. Click in your selected item to delete it.

Once a hardware item is deleted it cannot be undone. Gateways are not deleted, only disabled.

 
 
 

Table of Contents

Index

Glossary

-Search-

Back