Create a Voucher

Use the Vouchers option to create the vouchers issued within a 'Voucher' package.

Vouchers is only active when a 'Voucher' package has been created. See Create a guest WiFi Package for more information on setting up a 'Voucher' package.

The vouchers that you create are based on a template which can be edited to suit you. Choose to add your company logo or a seasonal message to the voucher template. See Edit voucher templates for more details.

You can choose to create two types of voucher:

Batches. Create batches of vouchers to issue to individual guest users. This is a useful time saving tool for issuing individual vouchers to all the guests you are expecting in a single day. Print off your vouchers and hand them out as guests check-in.

Conference/Single vouchers. Create a single voucher code which can be issued to a group of guest users. This is useful for issuing vouchers to conference delegates. Limit the number of devices which can use the voucher code and the time period it is valid for; this helps to control WiFi portal use.

Create Voucher Batches

To create a batch of vouchers, follow the steps below:

1.  Select Create from the left hand menu and click Vouchers.

The Voucher screen is displayed.

2.  Select the Create Batch tab.

3.  Select a package for the vouchers. Only voucher packages can be used for vouchers. All the settings and attributes of the selected package are applied to each voucher.

4.  Enter the number of vouchers to be created in this batch. Up to 250 vouchers can be created for each batch.

5.  Click Create Batch.

The voucher batch is now listed in the Batches tab. You can now print the vouchers.

6.  To print your newly created batch of vouchers, select the batch voucher that you want to work with and click either:

Multiple to print multiple vouchers per page. This saves resources but you will need to separate vouchers before handing them to guest users.

-or-

Full to print a single voucher per page.

Create Conference/Single Vouchers

To create a single voucher code which can be issued to a group of guest users, follow the steps below:

1.  Select Create from the left hand menu and click Vouchers.

The Voucher screen is displayed.

2.  Select the Create Conference / Single tab.

3.  Select a package for the voucher code. Only voucher packages can be used for vouchers. All the settings and attributes of the selected package are applied to each voucher.

4.  In the Custom code field, either:

Use the default entry of 'Custom Code Voucher'. A unique code is generated for the voucher.

-or-

Enter your own code for the voucher. This must be a unique three character alphanumeric code.

5.  Select the Guest limit for the voucher. Choose from:

None. The voucher package default attribute of 'Simultaneous-Use' is applied. There are no restrictions to the number guests who can use the voucher.

Redeemed limit. Enter the number of times the voucher can be redeemed. This may reflect the number of conference delegates you are expecting. So, if you are expecting 50 conference delegates set the limit to '50' and the code can only be redeemed 50 times.

Concurrency. Enter the number of guests that can be logged on at once, this can help control your WiFi usage. Once the concurrency limit has been reached additional guest users can only log on to your WiFi portal if another guest user logs off.

6.  Select the Start / stop dates for the voucher:

None. The voucher is valid immediately.

Use start / stop. Enter the dates that the voucher can start/stop being used.

7.  Click Create Voucher.

The voucher batch is now listed in the Conference / Single tab. You can now print the voucher.

8.  To print your newly created voucher, select the voucher that you want to work with and click to open print options.

9.  Enter the number of copies that you want to print and select either:

Multiple to print multiple vouchers per page. This saves resources but you will need to separate vouchers before handing them to guest users.

-or-

Full to print a single voucher per page.

10.  Click Print.

 
 
 

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